From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

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Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

Coinbase estimated that it would have to spend between $180 million to $400 million “relating to remediation costs and ...

Coinbase, the largest cryptocurrency exchange based in the U.S., said Thursday that criminals had improperly obtained ...

Coinbase reported in a Securities and Exchange filing Thursday the company received an email on May 11 from an “unknown ...

You can reach Expedia's customer service by calling their toll-free number, using the live chat 855 542-9255 feature on their ...

NYSEG says investments in training, staffing, and smart technology have significantly improved customer service, according to ...

One of the strongest advantages behind Mitolyn Support Plus is the brand's emphasis on user satisfaction and responsive ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

A California man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations, including ...