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SSA reverses end of check payments, what does it mean for the unbanked?
The Social Security Administration (SSA) has reversed its decision to phase out paper checks, a move that significantly ...
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Social Security will now be available 24/7, but the digital divide is an impediment
The Social Security Administration (SSA) has taken a monumental step by making its online portal, 'my Social Security,' ...
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Social Security makes major decision for beneficiaries who receive paper checks
Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...
Social Security Administration backtracks on decision to end paper checks, reports say
The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...
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Social Security wait times could get quicker; Here’s why
According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...
Social Security backs away from plan to eliminate paper checks
The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...
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Social Security gains momentum: Meeting customer needs online, on the phone, and in-person
The Social Security Administration (SSA) today announced substantial progress in service delivery outcomes resulting from ...
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Social Security meeting customer needs online, on the phone, and in-person
The Social Security Administration (SSA) recently announced substantial progress in service delivery outcomes resulting from focused technology enhancements and process engineering.
Social Security agrees to customer-service audit after Elizabeth Warren meets with commissioner
The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.
Social Security Issues Update on Changes Impacting Recipients
The Social Security Administration announced a major update to its technological advancements on Wednesday as part of its larger mission, led by new Commissioner Frank Bisignano, to modernize the ...